1. Introduction

The purpose of this privacy policy is to inform users of the website about the collection and use of personal data carried out by Ms Séréna DELANGE, sole trader (auto-entrepreneur).

 

2. Data controller

The controller of personal data is Ms Séréna DELANGE. For any question regarding the protection of personal data, you may contact us at the following email address: bonjour@agencedelange.fr.

3. Data collected

The personal data collected on this website is as follows:

• Contact form: first name, last name, company, email address, and message.

• Mailing list sign-up form: first name, last name, company, email address.

 

4. Use of personal data

The personal data collected on the website is used for the following purposes:

• Contact form: responding to users' contact requests and questions.

• Mailing list sign-up form: sending information, news and updates regarding the activities of Ms Séréna DELANGE.

 

5. Recipients of the data

Your data is never sold or transferred for commercial purposes. It may be processed by the following technical providers, acting as processors: Wix.com Ltd. (website hosting and form management) and Microsoft Corporation (audience measurement and behavioural analysis via Microsoft Clarity). These providers may host data outside the European Union; such transfers are governed by the European Commission's Standard Contractual Clauses. Data may also be disclosed where required by law.

6. Data retention period

Personal data is retained for a maximum period of 3 years from its collection or from the user's last contact.

 

7. Users' rights

In accordance with the French Data Protection Act and the General Data Protection Regulation (GDPR), users have the following rights:

• Right of access: users may obtain a copy of the personal data concerning them.

• Right to rectification: users may request the correction of inaccurate or incomplete personal data.

• Right to erasure: users may request the deletion of their personal data.

• Right to restriction of processing: users may request that the processing of their personal data be restricted.

• Right to object: users may object at any time to the processing of their personal data on grounds relating to their particular situation, as well as to its use for direct marketing purposes.

• Right to data portability: users may request to receive their personal data in a structured, commonly used and machine-readable format.

• Right to withdraw consent: where processing is based on consent, users may withdraw it at any time, without affecting the lawfulness of processing carried out beforehand.

To exercise these rights, users may contact us at the following email address: bonjour@agencedelange.fr. A response will be provided within one month at the latest.

Every email sent as part of the mailing list also includes an immediate unsubscribe link.

Users further have the right to lodge a complaint with the French data protection authority, the Commission nationale de l'informatique et des libertés (CNIL) — 3 place de Fontenoy, TSA 80715, 75334 Paris Cedex 07 — www.cnil.fr.

 

8. Data security

We implement all necessary security measures to protect users' personal data against unauthorised access, disclosure, alteration or destruction.

 

9. Changes to the privacy policy

We reserve the right to amend this privacy policy at any time. Changes take effect immediately upon publication of the new version on the website.

 

10. Contact

For any question regarding this privacy policy, or to exercise your rights, you may contact us at the following address: bonjour@agencedelange.fr.

 

11. Cookies and tracking technologies

The website uses audience measurement and behavioural analysis trackers (Microsoft Clarity and Google Analytics), which record in particular mouse movements, clicks and scrolling in order to improve the website's usability. These trackers are only placed after your explicit consent, obtained via the banner displayed on your first visit. Their retention period does not exceed 13 months. You may change or withdraw your consent at any time through the cookie settings available in the site footer, or by deleting cookies in your browser.